From Overwhelmed Supervisor to Confident Operations Manager

Upskilling

Upskilling

Jan 21, 2026

Jan 21, 2026

Mentor Image

Sara Kilpatrick

The Problem

A frontline supervisor in a manufacturing business had recently stepped into a wider operational role but lacked formal management training. They struggled with prioritising workloads, managing performance across teams, and contributing confidently to senior management discussions. Projects were often delayed and staff engagement was inconsistent.

The Solution

The learner enrolled on the Operations Manager Level 5 programme to build structured leadership and operational planning skills. Through the programme they developed:

  • Operational planning techniques

  • Project management tools (Gantt charts, risk logs)

  • Financial and resource management skills

  • Leadership and communication confidence

They applied learning directly to a live improvement project focused on reducing bottlenecks in production scheduling.

The Solution

The learner enrolled on the Operations Manager Level 5 programme to build structured leadership and operational planning skills. Through the programme they developed:

  • Operational planning techniques

  • Project management tools (Gantt charts, risk logs)

  • Financial and resource management skills

  • Leadership and communication confidence

They applied learning directly to a live improvement project focused on reducing bottlenecks in production scheduling.

"The programme gave me clarity, confidence, and the tools to lead properly. It completely changed how I approach my role."

The Impact

Within 6 months:

  • Production delays reduced significantly

  • Team performance reviews became structured and consistent

  • The learner secured a promotion into a formal Operations Manager role

  • Confidence improved both professionally and personally

They now lead cross-department planning meetings and manage long-term operational improvements.

The Impact

Within 6 months:

  • Production delays reduced significantly

  • Team performance reviews became structured and consistent

  • The learner secured a promotion into a formal Operations Manager role

  • Confidence improved both professionally and personally

They now lead cross-department planning meetings and manage long-term operational improvements.

"The programme gave me clarity, confidence, and the tools to lead properly. It completely changed how I approach my role."

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Faq

Faq

Got Some Questions?

Got Some Questions?

Thinkingaboutapprenticeshipprogrammes?Hereiswhatyouneedtoknowfromsessionlogistics,supportandtheclarityyouneedtoexcel.

Thinkingaboutapprenticeshipprogrammes?Hereiswhatyouneedtoknowfromsessionlogistics,supportandtheclarityyouneedtoexcel.

Employers

Employers

Inourexperienceandworkingwithhundredsofemployersweunderstandthatbusinesseshavequestionsaboutinvestinginapprenticeshipprogrammes.Hereiswhatyouneedtoknow.

Inourexperienceandworkingwithhundredsofemployersweunderstandthatbusinesseshavequestionsaboutinvestinginapprenticeshipprogrammes.Hereiswhatyouneedtoknow.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

Can apprenticeship programmes support existing staff, not just new hires?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

Will this distract teams from their day-to-day role?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

How do we know which programme is right for us?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

What about funding and the apprenticeship levy?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do we have to choose a training provider ourselves?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

What other support is available to businesses taking on apprentices?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Is this suitable for small or growing businesses?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

008

How long does an apprenticeship take?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

009

What makes Rendstaff different?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

Can apprenticeship programmes support existing staff, not just new hires?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

Will this distract teams from their day-to-day role?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

How do we know which programme is right for us?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

What about funding and the apprenticeship levy?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do we have to choose a training provider ourselves?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

What other support is available to businesses taking on apprentices?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Is this suitable for small or growing businesses?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

008

How long does an apprenticeship take?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

009

What makes Rendstaff different?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

Learners

Learners

Thinkingaboutanapprenticeshiptolearnnewskillsanddevelopyourcareer?Here’swhatyouneedtoknow.

Thinkingaboutanapprenticeshiptolearnnewskillsanddevelopyourcareer?Here’swhatyouneedtoknow.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

What programme levels are available?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

Will I receive support throughout the programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do I choose the training provider?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

Do I have to pay anything towards my apprenticeship programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Will it help me build and develop my professional network?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

What programme levels are available?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

Will I receive support throughout the programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do I choose the training provider?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

Do I have to pay anything towards my apprenticeship programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Will it help me build and develop my professional network?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.