About the Course
The Operations Manager Level 5 programme is designed for people who manage teams and/or projects and contribute directly to achieving operational or departmental goals as part of an organisation’s strategy.
You’ll develop the skills to plan and lead operations, manage change, improve performance and support sustainable growth across private, public and third-sector organisations of all sizes. While job titles and responsibilities may vary, the knowledge, skills and behaviours developed on this programme are consistent across industries.
This programme is suitable for those already working in management or supervisory roles, as well as individuals looking to progress into operational leadership positions.
What You’ll Learn
Operational Planning: Create and deliver operational plans aligned to organisational objectives.
Project Management: Plan, manage and evaluate projects from start to completion.
Leadership & Team Management: Lead, motivate and support teams to achieve high performance.
Change Management: Manage and support organisational change effectively.
Financial & Resource Management: Control budgets, allocate resources and monitor performance.
Talent Management: Support recruitment, development, coaching and mentoring.
Communication Skills: Communicate clearly and confidently with teams and stakeholders.
Professional Development: Build personal and professional behaviours expected of modern managers.
Applied Learning: Take part in structured masterclasses, tutor-led sessions, learning hub recaps, peer study groups and employer-agreed improvement projects to apply learning in the workplace.
Requirements
Computer & Internet Access: A laptop or desktop with a reliable internet connection.
Workplace Role: You should be working in a role where you manage people, projects or operational activity.
English & Maths: If you do not already hold Level 2 English and Maths, you will need to achieve this before the final assessment.
Entry Criteria: Entry requirements are set by each employer, but typically include a good standard of general education (often around GCSE level or equivalent).
No Specific Age Restriction: This programme is open to adults of all ages and career stages, including career changers and those looking to progress into management roles.
Course Skills
Operational planning & performance management
Team leadership & people development
Project management & delivery
Change management & continuous improvement
Financial & resource management
Stakeholder communication & influencing
Coaching, mentoring & talent development
Problem solving & decision-making
Strategic thinking & business alignment
Professional leadership behaviours
Course Modules
001
Operational Planning & Management
002
Managing Teams
003
Communication Skills
004
Personal & Professional Development
005
Project Proposal & Delivery
Enrolment Process
Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.
The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.
Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.
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Faq
001
Are apprenticeship programmes only for entry-level roles?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
002
Can apprenticeship programmes support existing staff, not just new hires?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
003
Will this distract teams from their day-to-day role?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
003
How do we know which programme is right for us?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
004
What about funding and the apprenticeship levy?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
005
Do we have to choose a training provider ourselves?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
006
What other support is available to businesses taking on apprentices?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
007
Is this suitable for small or growing businesses?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
008
How long does an apprenticeship take?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
009
What makes Rendstaff different?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
001
Are apprenticeship programmes only for entry-level roles?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
002
What programme levels are available?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
004
Will I receive support throughout the programme?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
005
Do I choose the training provider?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
006
Do I have to pay anything towards my apprenticeship programme?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
007
Will it help me build and develop my professional network?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.