About the Course
The Business Analyst Level 4 programme is designed for people who want to analyse business processes and support meaningful organisational change. You’ll learn how to work with stakeholders across an organisation to identify problems, define requirements, and help deliver solutions that improve performance, efficiency, and digital capability.
This programme is suitable for those already working in, or moving into, roles focused on business change, digital development, or operational improvement. You’ll build the practical skills needed to operate confidently between business and technical teams, supported throughout by experienced apprenticeship tutors.
What You’ll Learn
Business Analysis Fundamentals: Understand the role of a Business Analyst and how to support business and digital change.
Stakeholder Engagement: Communicate effectively with stakeholders to gather needs and manage expectations.
Requirements Analysis: Elicit, document, and manage business and technical requirements.
Process Modelling: Analyse and model business processes to identify improvements.
Documentation & Reporting: Produce clear business cases, specifications, and supporting documentation.
Analytical Thinking: Apply structured problem-solving and critical thinking techniques.
Best Practice Frameworks: Use industry standards to support digital transformation and change initiatives.
Requirements
Computer & Internet Access: A laptop or desktop with a reliable internet connection.
Basic English & Maths: A suitable level of English and mathematics, as agreed by the employer.
Interest in Business or Digital Change: Suitable for learners interested in business improvement, technology, or organisational change roles.
No Specific Age Requirement: Open to adults at any stage of their career, including career changers and those looking to upskill.
Course Skills
Course Modules
Enrolment Process
Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.
The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.
Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.



