HR Support

HR Support

About the Course

The HR Support Level 3 programme gives you the essential knowledge and practical skills needed for entry-level roles in Human Resources. You’ll learn how to handle day-to-day HR tasks, support managers with HR issues, and work with HR systems and processes across recruitment, employee records and workforce change. HR Support professionals are in demand across sectors including healthcare, finance, retail, technology and education.

What You’ll Learn

  • HR Role & Responsibilities: Understand the role of HR Support and how HR teams contribute to organisational success.


  • Service Delivery: Provide excellent customer service on a range of HR queries and requirements.


  • HR Processes: Work with HR systems, manage HR information and support processes from recruitment through to retirement.


  • Problem Solving: Use sound listening and questioning skills to identify workplace issues and support solutions.


  • Communication & Interpersonal Skills: Communicate professionally with managers, colleagues and employees.


  • Teamwork & Improvement: Collaborate within HR teams and identify opportunities for improved working practices.


  • Professional Behaviours: Develop honesty, resilience and adaptability essential for HR roles.


Requirements

  • Computer & Internet Access: A laptop or desktop with reliable internet for online learning and resources.


  • Workplace Role: You should be working in a role where you have the opportunity to develop and apply HR support skills.


  • English & Maths: A suitable level of English and mathematics is recommended; providers may include support if needed.


  • No Age Restriction: This programme is open to anyone seeking to develop HR support skills and progress in HR careers.


  • Employment Status: You will usually need to be employed in a real job where you can practise HR support tasks as part of your learning.

£4,500

£4,500

£4,500

This course is available for funding

With funding:£225
With funding:£225

About funding

About funding

About funding

Course Information
Course Information
Course Information

Level

Intermediate

Level

3

Level

3

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Duration

15 Months

Clock Icon

Duration

15 Months

Clock Icon

Duration

15 Months

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Total Enrolled

Intermediate

Celendar Icon

Last Update

January 19, 2026

Celendar Icon

Last Update

January 19, 2026

Celendar Icon

Last Update

January 19, 2026

Start Learning

Start Learning

Start Learning

Course Skills

Service delivery & customer support in HR queries

Service delivery & customer support in HR queries

Problem solving using effective questioning

Problem solving using effective questioning

Communication & interpersonal skills

Communication & interpersonal skills

Teamwork & collaboration within HR

Teamwork & collaboration within HR

Process improvement support

Process improvement support

Managing HR information & recordkeeping

Managing HR information & recordkeeping

Continuous personal professional development

Continuous personal professional development

Enrolment Process

Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.

The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.

Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.

Share our programmes

£4,500

This programme is available for funding

With funding:£225

About funding

Programme Information

Level

3

Clock Icon

Duration

15 Months

Get in touch

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Faq

Faq

Got Some Questions?

Got Some Questions?

Thinkingaboutapprenticeshipprogrammes?Hereiswhatyouneedtoknowfromsessionlogistics,supportandtheclarityyouneedtoexcel.

Thinkingaboutapprenticeshipprogrammes?Hereiswhatyouneedtoknowfromsessionlogistics,supportandtheclarityyouneedtoexcel.

Employers

Employers

Inourexperienceandworkingwithhundredsofemployersweunderstandthatbusinesseshavequestionsaboutinvestinginapprenticeshipprogrammes.Hereiswhatyouneedtoknow.

Inourexperienceandworkingwithhundredsofemployersweunderstandthatbusinesseshavequestionsaboutinvestinginapprenticeshipprogrammes.Hereiswhatyouneedtoknow.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

Can apprenticeship programmes support existing staff, not just new hires?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

Will this distract teams from their day-to-day role?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

How do we know which programme is right for us?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

What about funding and the apprenticeship levy?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do we have to choose a training provider ourselves?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

What other support is available to businesses taking on apprentices?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Is this suitable for small or growing businesses?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

008

How long does an apprenticeship take?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

009

What makes Rendstaff different?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

Can apprenticeship programmes support existing staff, not just new hires?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

Will this distract teams from their day-to-day role?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

003

How do we know which programme is right for us?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

What about funding and the apprenticeship levy?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do we have to choose a training provider ourselves?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

What other support is available to businesses taking on apprentices?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Is this suitable for small or growing businesses?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

008

How long does an apprenticeship take?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

009

What makes Rendstaff different?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

Learners

Learners

Thinkingaboutanapprenticeshiptolearnnewskillsanddevelopyourcareer?Here’swhatyouneedtoknow.

Thinkingaboutanapprenticeshiptolearnnewskillsanddevelopyourcareer?Here’swhatyouneedtoknow.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

What programme levels are available?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

Will I receive support throughout the programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do I choose the training provider?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

Do I have to pay anything towards my apprenticeship programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Will it help me build and develop my professional network?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

001

Are apprenticeship programmes only for entry-level roles?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

002

What programme levels are available?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

004

Will I receive support throughout the programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

005

Do I choose the training provider?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

006

Do I have to pay anything towards my apprenticeship programme?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.

007

Will it help me build and develop my professional network?

Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.