About the Course
The HR Support Level 3 programme gives you the essential knowledge and practical skills needed for entry-level roles in Human Resources. You’ll learn how to handle day-to-day HR tasks, support managers with HR issues, and work with HR systems and processes across recruitment, employee records and workforce change. HR Support professionals are in demand across sectors including healthcare, finance, retail, technology and education.
What You’ll Learn
HR Role & Responsibilities: Understand the role of HR Support and how HR teams contribute to organisational success.
Service Delivery: Provide excellent customer service on a range of HR queries and requirements.
HR Processes: Work with HR systems, manage HR information and support processes from recruitment through to retirement.
Problem Solving: Use sound listening and questioning skills to identify workplace issues and support solutions.
Communication & Interpersonal Skills: Communicate professionally with managers, colleagues and employees.
Teamwork & Improvement: Collaborate within HR teams and identify opportunities for improved working practices.
Professional Behaviours: Develop honesty, resilience and adaptability essential for HR roles.
Requirements
Computer & Internet Access: A laptop or desktop with reliable internet for online learning and resources.
Workplace Role: You should be working in a role where you have the opportunity to develop and apply HR support skills.
English & Maths: A suitable level of English and mathematics is recommended; providers may include support if needed.
No Age Restriction: This programme is open to anyone seeking to develop HR support skills and progress in HR careers.
Employment Status: You will usually need to be employed in a real job where you can practise HR support tasks as part of your learning.
Course Skills
Service delivery & customer support in HR queries
Problem solving using effective questioning
Communication & interpersonal skills
Teamwork & collaboration within HR
Process improvement support
Managing HR information & recordkeeping
Continuous personal professional development
Enrolment Process
Getting started is simple and fully supported. Once interest is registered, both the learner and employer are invited to a friendly information call with our delivery team. This call explains how the programme works, what to expect from the training and assessment, and how the programme will support business objectives and individual career development.
The next step is completing the application and funding paperwork. Our team manages this process closely, guiding employers and learners through each stage to ensure everything is completed smoothly, accurately and with minimal administration time.
Before the programme begins, learners take part in an online induction. This introduces the learning platform, course structure, support services and key contacts, ensuring everyone feels confident, informed and ready to begin from day one.
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Faq
001
Are apprenticeship programmes only for entry-level roles?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
002
Can apprenticeship programmes support existing staff, not just new hires?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
003
Will this distract teams from their day-to-day role?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
003
How do we know which programme is right for us?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
004
What about funding and the apprenticeship levy?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
005
Do we have to choose a training provider ourselves?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
006
What other support is available to businesses taking on apprentices?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
007
Is this suitable for small or growing businesses?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
008
How long does an apprenticeship take?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
009
What makes Rendstaff different?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
001
Are apprenticeship programmes only for entry-level roles?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
002
What programme levels are available?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
004
Will I receive support throughout the programme?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
005
Do I choose the training provider?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
006
Do I have to pay anything towards my apprenticeship programme?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.
007
Will it help me build and develop my professional network?
Within six to eight weeks, you’ll experience measurable progress toward your most important goals, including improved focus, confidence, and momentum.